What is AstroPay Wallet and how do I use it on PokerStars?

What is AstroPay Wallet?

AstroPay Wallet is an e-wallet linked to your mobile number that allows:

• Instant deposits
• Instant withdrawals (after approval)

 

How do I open an AstroPay Wallet account?

1. Go to the ‘Cashier’
2. Select AstroPay Wallet
3. Follow the on-screen instructions

For registration or verification issues, contact AstroPay directly.

 

What do I need to open an AstroPay Wallet?

Make sure that:

• You have a valid mobile number
• You register only one AstroPay Wallet account
• You do not share your account with other players

If using mobile, install the AstroPay Wallet app from:

• Apple App Store
• Google Play Store

 

How do I deposit with AstroPay Wallet?

To make a deposit, follow these steps:

1. Log in to your account.
2. Go to the 'Cashier'. If you're using our website or app:
   Open the 'Cashier'
   
   
   
3. Select 'AstroPay'.
4. Choose your currency.
5. Select a suggested deposit amount or enter a custom amount.
6. Enter a bonus code, if you have one.
7. Enter your mobile number, including the country code.
8. Confirm the transaction.
9. Complete the payment in the AstroPay Wallet app.

Deposits are instant once confirmed.

 

How long does an AstroPay deposit take?

Deposits are usually instant.

 

How do I withdraw using AstroPay?

1. Log in to your account.
2. Go to the 'Cashier'. If you're using our website or app:
   Open the 'Cashier'
   
   
   
3. Select 'Withdraw'.
4. Enter the amount you want to withdraw.
5. Review any pending automatic withdrawals, if shown.
6. If no automatic withdrawals exist, select 'AstroPay'.
7. Enter the mobile number linked to your AstroPay Wallet.
8. Confirm the withdrawal.

 

How long do AstroPay Wallet transactions take?

• Deposits: instant
• Withdrawals: instant after approval (if your account is fully verified)

 

Is there a minimum withdrawal amount?

Yes. The minimum withdrawal amount is USD 1 (or equivalent).

 

Why is my AstroPay transaction failing?

Common reasons include:

• Incorrect details entered
• Insufficient funds in your AstroPay Wallet.
• Invalid mobile number
• Withdrawal below the minimum amount

 

What should I do if AstroPay Wallet is not working?

Contact AstroPay support for issues related to:

• Account registration
• Account verification
• Mobile number problems